Frequently Asked Questions ????

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time.

  1. How do I ... ?
  2. Where can I find ... ?
  3. Why doesn't ... ?
  4. Who is ... ?
  5. What is ... ?
  6. When is ... ?